As people around the world become increasingly reliant on digital and telecommunications networks to access essential services, contact loved ones, and seek help, the rising number of connectivity disruptions in armed conflicts is a growing source of concern for their safety and dignity.
In this post, ICRC Protection Specialist Cléa Thouin reflects on the humanitarian consequences of such disruptions – situations in which digital or telecommunications become partially or completely lost – and on the need to address their causes and mitigate their impact, especially in contexts where connectivity can mean the difference between life and death.
How much of your life depends on connectivity? As societies become increasingly digitalized, connectivity, and particularly access to the internet, now plays an increasingly important role in many people’s daily lives – from the mundane aspects like the platforms providing us with entertainment to more essential tasks such as staying in touch with loved ones, communicating at work, making medical appointments and carrying out financial transactions. So, when connectivity is disrupted during times of conflict or crisis, the stakes can be very high. In these moments, connectivity is no longer just a matter of convenience. It can save lives.
Without connectivity, when military operations start, it may be near impossible to get accurate and life-saving information on safe evacuation routes, or about areas affected by hostilities. Individuals trying to cross international borders to seek protection may not be able to request or access essential documents stored online. People in areas affected by disruptions may be left without financial resources to purchase essential goods when mobile cash stops functioning, and families may be left without news about the fate of loved ones.
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