A new battlespace emerged in the post-9/11 counterterrorism era, encompassing the halls of U.S. technology companies and the alleys of Raqqa alike. Today, the United States is engaged in an expansive conflict that requires solutions from the same key players—the private tech industry and the U.S. government. They cannot afford to waste the digital, organizational, and strategic lessons learned from nearly two decades of countering terrorism.
Senator Patrick Leahy (D-VT) questions representatives from Facebook, Twitter, and Google during a U.S. Senate Judiciary Subcommittee Hearing. The October 31, 2017, hearing “Extremist Content and Russian Disinformation Online: Working with Tech to Find Solutions” featured examples of Russian-purchased ads on Facebook. (Drew Angerer/Getty Images)
Learning from specific successes in tech sector and U.S. government counterterrorism efforts will optimize the United States’ collective response to the digital disinformation challenges of the future. Private and public actors should consider five important lessons from countering terrorism: (1) improve technical methods for identifying foreign influence campaign content; (2) increase collaboration among companies; (3) build partnerships between government and the technology sector via public and private analyst exchanges; (4) maintain an offensive posture and devote the resources necessary to keep the adversary on the back foot; and (5) take advantage of U.S. allies’ knowledge.

















