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24 February 2014

The More You Talk, the Less You Know

The real experts don't want your retweets, likes, or shares. 


Zenko is the Douglas Dillon fellow in the Center for Preventive Action (CPA) at the Council on Foreign Relations (CFR). Previously, he worked for five years at Harvard University’s Kennedy School of Government, and in Washington, DC, at the Brookings Institution, Congressional Research Service, and State Department's Office of Policy Planning.

FEBRUARY 20, 2014 

"The smartest folks I know in just about every academic or policy field, don't tweet, blog, or actively appear in the media." I tweeted that line recently; I meant it as an innocuous observation, neither intended to slander any prominent intellectuals nor to challenge lesser-known, media-shy experts or academics. Nevertheless, I received several objections to my comment from individuals who are the tops in their fields and are unafraid of self-promotion and publicity. But I stand by what I wrote. Since Twitter does not provide adequate space, please allow me to clarify. 

The vast majority of my own research is based on first-person interviews with practitioners. This approach is founded on two assumptions: (1) U.S. foreign policymaking and implementation options and outcomes cannot be analyzed without understanding their processes, and (2) the best way to obtain process-related information is to speak with serving or retired U.S. government staffers and officials, as well as analysts, academics, and activists both in and out of the United States. Over time, I have found that the most-informed and thoughtful people -- from whom I learn about foreign policy or national security issues -- are private intellectuals, who are totally unknown to the general public. For these wise people, this is the logical result of a dearth of incentives to engage with the public and a glut of misperceptions about social media. 

I have spent much of the past seven years researching and writing on the U.S. policy of targeted killings, especially by unmanned aerial vehicles. In doing so, I have been fortunate enough to speak with more than 200 people in and out of government who have worked on the issue. The four people who provided the most insights are a U.S. Air Force colonel, an aerospace industry analyst, a former human rights investigator from a country that is frequently bombed by U.S. drones, and a retired CIA operations officer. 

These four individuals know much more than I do about certain aspects of drone strikes, but none has ever written or spoken publicly about them. Some I met by following leads. (The final question of every interview should be, "Who else should I talk to about this?") Others reached out to me after reading my work to say politely: "You have no idea what you're talking about," or, "You should really think about this." Casual readers of foreign policy analysis are probably unaware of just how many private intellectuals try to convey their opinions through others' work. 

Whereas my profession requires me to write and speak about my work and recommend policy reforms, theirs do not. For example, one of my sources works at one of the 10 federally funded research and development centers (FFRDCs) established by the Pentagon. This person conducts research as part of ad hoc teams for their sponsor, the Department of Defense, with restrictions on how their findings are published and promoted. And while these researchers could write op-eds in an individual capacity, it would be seriously frowned upon. After all, it could upset the long-term strategic relationship that has developed between the source's FFRDC and the Defense Department. 

The Air Force colonel I talk to has been exposed to a range of combat, staff, and interagency postings, interspersed with professional military educational opportunities. Though he has fascinating insights that could affect the debate over whether the CIA and Pentagon should conduct non-battlefield drone strikes, the colonel will not be publishing in military journals or blogs anytime soon. It would not help advance a career with Air Force selection boards.

Meanwhile, the private-sector aerospace analyst I know has signed a nondisclosure agreement with the analyst's home institution and does so again for every corporate firm or government agency for which this person consults. Tweeting or blogging about internal aerospace analysis would be legally perilous, upset superiors, and turn off current and prospective clients. 

Finally, even when their professions allow it, I find many very intelligent people still refrain from engaging in public debates. They are terrified of Twitter, either because they misunderstand the platform or because they worry over how easily commentary can be misperceived in 140 characters. Many also have highly negative opinions of columnists or bloggers, who often are more about attacks and sneers than presenting trustworthy information. And many fear that they will be forced to participate in partisan cable TV news-type fights. Moreover, they point to colleagues who did "go public" and then found themselves speaking about topics outside of their narrow area of expertise -- a cardinal sin. What's worse is that these intellectuals do not believe they could even be effective at shaping and advancing policy outcomes. The depressing news is that they are probably correct: Most policy outcomes are not driven by expertise, but rather by interagency disputes settled in the White House or by grudging bipartisan compromises on Capitol Hill. 

I recognize that this is an anecdotal observation, but one made with more than 15 years in academic departments, public policy schools, government, and think tanks. Unless the incentive structure for private intellectuals -- including academics -- is somehow changed to encourage or compel their public engagement, this expertise blackout is the outcome we should continue to expect. And that's a loss for all of us. Therefore, it is useful to recognize that those individuals appearing on cable news shows, being quoted by journalists, writing columns (including yours truly), or having their tweets retweeted frequently are rarely the most informed people -- they are simply the most public. 

EMMANUEL DUNAND/AFP/Getty Images 

About Micah Zenko

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